Reverse Logistics: Calming the Chaos
September 29, 2020 –September 30, 2020
Registration is closed- The RLA European Summit took a new look this year as we moved our conference to the virtual world. We still had our high-quality engaging speakers discussing industry topics that are top of mind to all of us.
The event was full of Keynote speakers and panel discussions. The key to our successful event is not just the content on the Circular Economy, Customer Experiences, Digital Transformation, and, Recycling Challenges but that we present the content to you from different perspectives of experts in cross-functional positions and from different industries.
Our participants included but were not limited to:
If you are an RLA member and missed attending the event live, it is not too late to still engage. We recorded the sessions and have the recordings loaded on our Industry Research Page. Just search European Summit 2020 Click here to access the RLA 2020 European Summit session recordings.
Eastern Europe Time
Tuesday, September 29
Executive Director & Publisher RL MagazineReverse Logistics Association
European External AffairsCircular Economy Club (CEC)
The Circular Economy is a model that asks society to move away from a linear, take, make, waste model and move to one that encourages reuse, repair, remanufacturing and resource productivity, with recycling as a minimum. Reverse logistics is a key step in capturing the value of end-of-life goods and facilitating the circular model.
Almost every industry is rapidly moving away from “Take-Make-Waste.” As the cornerstone of the Circular Economy reverse logistics helps by reducing pressure on the environment, improving the security of the supply of raw materials, increasing competitiveness, stimulating innovation, boosting economic growth, and creating jobs
No matter the channel, today’s customer expects a seamless return experience, including free return shipping. A positive return experience drives future purchases—while a negative experience virtually ensures no repeat transactions and can eventually denigrate a brand. Learn how your peers are investing in a great customer experience.
A well thought out digital process can usually pay for itself through the increased value realized from returned goods. Other benefits include more precise tracking and a positive customer experience. You’ll be able to apply the learning from this session straight-away, regardless of where your company is in digital today.
Wednesday, September 30
Designing products that can be made to be made again is fast becoming a reality. In addition to the environmental benefits, there are very tangible improvements to a company’s bottom line. See how to monitor your consumers’ purchasing and returns habits of specific products to minimize the potential for a return and refine inventory selections
Director, Reverse LogisticsCisco Systems
As part of their commitment to the Circular Economy, Cisco continues to enhance its Reverse Logistics capabilities. The investment and operational complexity required to achieve success has tremendous financial upside, when implemented and operated correctly. Reverse logistics helps augment the value proposition to customers whose economic profile requires a balance between new and used equipment. Returned equipment can be used in testing/lab environments, in Platform-as-a-Service offerings, for demonstrations, and to assist the sales organization in closing deals. Returns also augment the ability to sell incremental services and other components of the business model, in order to benefit all parties. Join Rich as he walks through the various ways that Reverse Logistics provides financial and operational benefits. Learn how to change the thinking around returns and to leverage them to provide greater business value to the organization. And explore business cases across various industries that illustrate the growing need to incorporate Reverse Logistics capabilities deeper into the overall strategic direction of your company.
Reducing waste is good for profits and for the planet. But effective recycling can be complex and potentially expensive. Hear how a considered, concerted approach can be implemented to the satisfaction of all stakeholders. You’ll see how you can do your part to create a more sustainable industry.
FounderPostal Hub Podcast
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