RLA News & Views/Blog

The latest news, blog posts, announcements, and updates from the reverse logistics industry.

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September 22, 2023
Tony Sciarrotta - Winner of The ERC Hall of Fame (Jim Lynch Award)

Reverse Logistics Association


August 22, 2023
ReturnQueen Partners With ReturnGO for a Superior Return Experience


September 6, 2023
NRF Announces Acquisition of Reverse Logistics Association

National Retail Federation


September 5, 2023
PALCO Expands Facilities by 50,000 Square Feet to Accommodate Growing Demand

PALCO


August 31, 2023
Glenn Richey named to RLA Advisory Board

Reverse Logistics Association


January 19, 2023
Research: The Unintended Consequences of Right-to-Repair Laws

By Luyi Yang, Chen Jin, and Cungen Zhu, Harvard Business Review


August 16, 2023
How Radius Recycling Became The World's Most Sustainable Company


November 30, 2022
Stakeholder Perspectives on Right-to-Repair Laws

By Ece Guliz Gulserliler , Atalay Atasu and Luk Van Wassenhove , INSEAD


July 14, 2023
ERI Provides Responsible IT Asset Disposition and E-Waste Recycling

USA Today


August 15, 2023
What Happens to All the Stuff We Return?

By David Owen, The New Yorker


July 26, 2023
Schnitzer Steel Rebrands as Radius Recycling to Reflect Company’s Vision, Purpose, and Impact on Circular Economy

Radius Recycling


August 3, 2023
ERI Brings Carbon Neutral, SOC I & II Certified ITAD and Electronics Recycling Services to Arizona Businesses


July 26, 2023
Premier LogiTech Chooses ReverseLogix for Comprehensive, “Shop Floor” Configuration, Returns and Repairs Solution

ReverseLogix


June 8, 2023
Quadient’s Returns Processing Drop Box Locker Now Available to Carriers and Retailers in North America and Europe

Parcel Pending by Quadient


June 1, 2023
OneRail and Quadient Partner to Provide Faster and Frictionless Delivery Solutions

Parcel Pending by Quadient


July 11, 2023
ReverseLogix Survey: Companies Name Biggest Returns Management Challenges and Opportunities

ReverseLogix


July 13, 2023
thredUP Designs the Largest Resale Platform on the Web


July 5, 2023
ReturnQueen Founders Are on a Mission to Make Returns a Brand-Building Experience


June 27, 2023
Pixel Fold Repair Parts will be Available through iFixit


June 28, 2023
Rebrand from Reverse Gear to Ship Cycle

Ship Cycle


June 28, 2023
UPS’ Potential Strike Highlights the Need for Carrier Diversity.

By Dan Nevin, Inmar


June 29, 2023
ReturnQueen Expands Footprint with Debut of Nationwide Service Offering

ReturnQueen


May 1, 2023
ReturnQueen: What Amazon and Other Online Retailers Are Missing to Drive Growth


May 17, 2023
ERI Awarded Verizon’s Supplier Sustainability Award

ERI


May 22, 2023
From Storage to Sustainability: How the Warehouse of the Future is Helping to Drive the Circular Economy

GXO LOGISTICS


May 30, 2023
Inside Pollen Returns’ Newly Patented Reverse Logistics Technology


May 18, 2023
The Relationship between Reverse Logistics and Landfill

By Dan Main, Director at Bidpath, Inc. , James Cuomo, Lead LCA consultant at MyCarbon


May 31, 2023
Journey to Sustainable ITAD

SERI

Logitech Partners with iFixit for Self-Repairs


May 12, 2023
Bidpath Releases its 2022 Sustainability Report

Bidpath Inc.


April 26, 2023
ACS Crowned with King’s Award for Enterprise in Sustainable Development

ACS Clothing Limited


April 12, 2023
Newmine and Purple Squirrel Partners Provide Retailers with an Avenue to Reduce Returns

Newmine


April 3, 2023
How Should I Handle Returns from Canada?

Passport Global


April 5, 2023
Best Buy Offers New Option for Consumer Electronics Recycling


March 28, 2023
Amazon Starts Showing Warning Badge Next to Frequently Returned Products


March 23, 2023
OptoFidelity Webinar 4/20/23 "Visual Inspection Impacting Your Bottom Line?"

OptoFidelity Oy


January 12, 2023
Automating Reverse Logistics

DC Velocity


March 15, 2023
Ferguson Selects Quadient’s Smart Lockers for Convenient, Secure Order Pickup

Parcel Pending by Quadient


March 8, 2023
Samsonite Bolsters Consumer Experience and Streamlines Returns Management with ReverseLogix

ReverseLogix


February 28, 2023
Quadient Celebrates Milestone of 10,000 Smart Locker Units Installed in North America and 18,000 Worldwide

Parcel Pending by Quadient


February 28, 2023
How Returns Can Be a Retail ‘Superpower’


February 27, 2023
Online Clothing Returns Take a Strange Trip Around the World


February 14, 2023
ERI Receives Green Reverse Logistics Award from RLA for Excellence in Sustainability


February 7, 2023
Pouch Technology and Data: the Future of Optimizing Reverse Logistics


January 30, 2023
iFixit teardown of the MacBook Pro M2 Pro


January 31, 2023
The Dollars and Cents of Retail Returns

By Mark Schwans, Newmine


February 7, 2023
New Drop Box Facilitates Returns with Parcel Pending by Quadient Lockers in UK

Parcel Pending by Quadient


December 19, 2022
SLS Achieves Renewable Electricity Sustainability Goal in India

Sims Lifecycle Services


January 18, 2023
Why AI Is a Key Element in Helping Retailers Achieve Zero-Waste Returns Goals

goTRG


January 24, 2023
Bidpath Achieves GreenCode Accreditation

Bidpath Inc.


January 15, 2023
Retailers Warned Returns Policies Could Cost Billions and Cause Waste


January 18, 2023
ERI Becomes First Electronic Recycler & ITAD Company to Achieve Official Carbon Neutral Status


January 24, 2023
IDX TV and the Reverse Logistics Association (RLA) partner ahead of RLA’s 19th Annual Conference

Reverse Logistics Association


January 11, 2023
RLA Inaugural Startup Pitch Contest

By Cathy Roberson, Reverse Logistics Association


December 24, 2022
Inmar: Inside a Liquidation Center Where Retail Returns Go to Be Resold


January 5, 2023
Quadient to Showcase its Biggest Lockers Yet at Retail’s Big Show, NRF 2023

Parcel Pending by Quadient


December 13, 2022
‘No-Box, No-Label’ Returns Becoming the E-Commerce Norm


December 5, 2022
Walmart Launches Recycling Hub Program in Time for Holidays


December 12, 2022
Introducing The Visionary 2023, Marvin Ellison, Lowe's Chairman and CEO


December 9, 2022
Chris Rezendes from OnProcess appointed to the Reverse Logistics Association Advisory Board


November 28, 2022
Returns Are the Retail Industry’s Quietly Mounting Logistics Problem


November 21, 2022
European Remanufacturing Council - Update for November 2022

European Remanufacturing Council


November 23, 2022
‘This year feels so normal’: Thanksgiving Shopping Weekend Expected to Reach Pre-Pandemic Levels


November 22, 2022
Remanufacturing Delivers During 2020–22 in “War-Time Supply Conditions”

European Remanufacturing Council


November 7, 2022
Google Pixel 6a Owners Can Finally Get DIY Repair Parts From iFixit


November 3, 2022
Optoro’s All-in-One Returns Platform Processes More than 100M Goods as Retail Embraces Returns Tech as Competitive Advantage


November 1, 2022
ERI Receives Overall “A” Rating from Ellen MacArthur Foundation’s Circular Economy Performance Measurement Tool


October 25, 2022
Blancco Prevented 74 Million KG of E-waste in FY 2022


October 25, 2022
goTRG's 2022 Holiday Returns Report

goTRG


October 17, 2022
Retail Returns: 5 Ways to Avoid Them

goTRG


October 11, 2022
ReverseLogix and Overhaul Announce Partnership


September 26, 2022
GSM: 50 Best Nevada Supply Chain Management Companies and Startups


October 11, 2022
Product Returns Processing: 5 Attributes to Identify Returns Worth Touching

goTRG


September 23, 2022
Making Phones Easier to Repair is Important Even Though You'll Never Try It


June 17, 2022
Zara Now Charges for Some Returns. Will Other Retailers Follow?


September 22, 2022
Walmart Doubles Down on Convenience, Value and Experience To Serve Customers This Holiday Season

Walmart


September 20, 2022
VIDEO: Bin Stores Not Just Another Fad

RL Liquidators


September 8, 2022
60 Seconds with Tony Sciarrotta, Executive Director of Reverse Logistics Association


August 26, 2022
Managing The Reverse Logistics Conundrum - A Chat With ReverseLogix Des Frawley


August 22, 2022
Walmart’s Would-Be Role as Circular Packaging Matchmaker


September 6, 2022
Onepak Signs Digitunity's Corporate Pledge to End Digital Divide


August 25, 2022
Closing the Loop in Reverse Logistics


August 26, 2022
Get to Know Your Education Connection: American Public University

American Public University


August 23, 2022
Target Refurbish Program

Target


August 13, 2022
EU Endorses Repair as Environmental Win

iFixit


August 24, 2022
Calling Reverse Logistics Startups – RLA to host Startup Competition


August 8, 2022
Sims Lifestyle Services Opens Atlanta Circular Center


June 9, 2022
Return fees are happening because retailers are hurting


August 2, 2022
Samsung Officially Launches Self-Repair Partnership with iFixIt


August 2, 2022
Walmart Refurbished Tackles the Reverse Logistics of Retail


July 13, 2022
From Furniture to Home Goods: Global Resale Firm Liquidity Services Opens Hebron Facility


August 2, 2022
Take it Back, Fix it Up: Moving Forward on Reverse Logistics with Tony Sciarrotta and Tom Maher

Supply Chain Now


July 4, 2022
Glut of Goods at Target, Walmart Is a Boon for Liquidators


August 1, 2022
Retail’s ‘Dark Side’: As Inventory Piles Up, Liquidation Warehouses Are Busy

By Michael Corkery, The New York Times


July 17, 2022
Kyle Wiens Fights for the Right to Repair Cars


July 20, 2022
TechSee Launches 'Visual Intelligence Platform'


June 8, 2022
ERI Receives Highest Score in Compliance Standards’ 2022 ITAD Vendor Reputation Ratings Survey

ERI


May 30, 2022
VIDEO: Ecom Global Systems, Introducing ReverseGear

Ship Cycle


May 31, 2022
NEW YORK! There's still time to speak out for your Right to Repair

The Repair Association


May 12, 2022
NEW YORK! It's time to speak out for your Right to Repair

The Repair Association


April 25, 2022
Returns 101: How to shop smart, save money and reduce waste


April 13, 2022
Rising Returns Rates Leave Retailers Vulnerable to Rampant Fraud

goTRG


April 10, 2022
Amazon’s Plan To Fix Its Multi-Billion Dollar Returns Problem


March 28, 2022
Sims Lifecycle Services Releases Three Year Sustainability Goals


April 8, 2022
Global Reman Day


March 31, 2022
Clarks Improves Customer Satisfaction and Cuts Down Environmental Waste By Adopting New OtailO Returns Management Technology


April 5, 2022
Parts Town Acquires Encompass Supply Chain Solutions, Inc.


March 29, 2022
PRIDE Industries Recognized Among the Nation’s Top Veteran Employers


March 15, 2022
RLA Announces 2022 Reverse Logistics Excellence Award Winners


March 11, 2022
Lifetime Service Center Receives ISO/IEC 27001:2013 Information Security Certification


February 19, 2022
Inside Liquidity Services and the $644 billion liquidation market fueled by the rise in returns


February 25, 2022
Service Sustainability Readiness Survey

Blumberg Advisory Group


July 28, 2021
You deserve the right to repair your stuff


February 16, 2022
Press Release: ERI’s John Shegerian Discusses ‘The Insecurity of Everything’ at RLA Conf & Expo


February 17, 2022
Seeking 2022 Supply Chain & Procurement Awards Nominations

Supply Chain Now


December 29, 2021
Got gifts to return? Some retailers may offer refunds and let you keep the item to cut costs


January 4, 2022
RLA Returns Index Survey Q1 2022

Reverse Logistics Association


January 4, 2022
Supply Chain Now Builds on Partnership with Reverse Logistics Association for Sustained Focus on Returns Aspect of Industry


December 28, 2021
Returns Help Retailers Offset Supply Issues


January 17, 2022
Consumers could return $66.7B in holiday merchandise this year


December 9, 2021
RLA attends Sims Lifecycle Services Redeployment Facility Grand Opening


December 12, 2021
Companies like Amazon, Walmart, and Target give some customers no-return refunds, but the practice is likely a temporary solu


December 15, 2021
Retailers Expect Returns And Return Costs To Rise In Year's Final Quarter


December 9, 2021
GLOBAL RESALE WINS 2021 MICROSOFT INNOVATION AWARD


December 9, 2021
Sims opens Midwest redeployment centers

Resource Recycling, Inc.


November 30, 2021
Returns volume and costs set to climb in pricey supply chain environment, survey says


November 22, 2021
PRESS RELEASE: Global Resale Presented with Queen’s Award


November 24, 2021
Secondary market for holiday returns: Q&A with B-Stock Solutions CEO


November 1, 2021
Five Imperatives for Selecting the Right Reverse Logistics Provider


November 11, 2021
Returns Costs Increase Due to Congestion and Constraints in Supply Chains

By Cathy Roberson, Reverse Logistics Association


November 2, 2021
Over 1.5 MILLION Mobile Phones Cosmetically Graded for Resale by FutureDial's SMART Grade Robots


November 16, 2021
Download the RLA Returns Management Survey Results White Paper


November 3, 2021
Press Release: RLA Announces Returns Management Survey Results

By Cathy Roberson, Reverse Logistics Association


October 28, 2021
FedEx Express launches reusable packaging for e-commerce


October 28, 2021
New MacBook Pro uses battery pull tabs for easier replacement


October 25, 2021
National "Repair Done Right" Month, November

CTIA - The Wireless Association


October 25, 2021
How we win Right to Repair in 2022

The Repair Association


October 20, 2021
How An RMS Helps Optimize E-Commerce Returns Management


October 25, 2021
Press Release: Restock Canada joins the Reverse Logistics Association


October 20, 2021
Why We Should Worry About Returns

By Cathy Roberson, Reverse Logistics Association


October 7, 2021
Supply Chain Braces for Peak Retail Returns: How Companies Should Prepare


October 7, 2021
RLA Returns Index Survey

Reverse Logistics Association


September 14, 2021
Returns as a Service: The Next Big Retail Innovation


September 20, 2021
RLA attends, participates and presents at Parcel Forum '21


August 30, 2021
WSJ Illustrates Need for Right to Repair with Two Busted MacBooks


September 2, 2021
ReverseLogix: 4 Ways RMS Creates an Exceptional E-Commerce Returns Experience


August 17, 2021
How goTRG Helps Retailers Make Money from Returns


September 16, 2021
RLA Member OPTORO Wins Gold STEVIE® AWARD in 2021 International Business Awards®


August 12, 2021
Combat Rising Returns with Flexibility, Analytics


August 11, 2021
White Paper: How to Choose A Reverse Logistics Provider For Your Business.


August 4, 2021
ReverseLogix: Returns management systems have benefits


June 6, 2021
How 6 Million Pounds Of Electronic Waste Gets Recycled A Month


July 29, 2021
Sims Lifecycle Services: Recycling electronics isn't easy


July 19, 2021
goTRG exec: Device refurbishers must focus on customers


July 19, 2021
iFixit CEO names and shames tech giants for right to repair obstruction


July 6, 2021
Optoro helps American Eagle Outfitters speed up returns


June 24, 2021
Will virtual fitting rooms push Walmart to the fashion forefront?

Retail Dive: Retail News and Trends


June 22, 2021
PRESS RELEASE: Milestone Opens New Corporate Headquarters in St. Charles, Missouri


June 23, 2021
The Business of Returning Things


June 21, 2021
Global Resale Hosts Ministerial Visit For Grand Opening


June 10, 2021
Silicon Mountain - Reduce, Repair, Recycle


June 8, 2021
Press Release - G2 Reverse Logistics


June 1, 2021
Electronics maker HTC publishes repair manuals via iFixit


May 27, 2021
Acer introduces new laptop featuring recycled material


May 6, 2021
IFixit backs FTC in its response to repair restrictions


May 24, 2021
ReverseLogix Press Release


April 29, 2021
GLOBAL RESALE RECEIVES PRESTIGIOUS QUEEN’S AWARD

RE Markets


May 29, 2021
Routers, Switches & Data Security: Why Automated Network Device Sanitization Can’t Be Overlooked

Blancco


April 26, 2021
goTRG Exec shares 3 ways to make Returns Process Greener

SmartBrief


April 21, 2021
The Reverse Logistics Association’s Focus on Sustainability

ServiceCentral


April 28, 2021
Best Buy moves toward greener supply chain with TRUE zero waste facility

Best Buy


April 19, 2021
RLA chief: Create C-suite role for reverse logistics

RetailDive


April 21, 2021
RLA Partners with AIM to present Engage Again Virtual Conference - May 5-6, 2021


April 15, 2021
Echo Environmental Receives 2021 Verizon Supplier Sustainability Award


April 15, 2021
Press Release: Optoro Welcomes Two Seasoned Industry Leaders to Its Board of Directors

Optoro


April 8, 2021
Shift in Consumer Values Spurs Growth in Resale Sector

SmartBrief


April 6, 2021
Turnaround for reverse logistics: interview with Tony Sciarrotta

DC Velocity


March 30, 2021
Manifest Officially Announces Open Registration


March 19, 2021
RLA Member Spotlight - Walmart

Here's where your 'free' online returns actually end up

CNN Business


March 11, 2021
Pandemic could fuel advancement of right-to-repair laws


March 16, 2021
PRESS RELEASE: B-Stock Hires Two Leadership Roles to Support New Phase of Growth


March 3, 2021
Warehouse space crunch will get worse, RLA chief says

SmartBrief


March 2, 2021
Online Recommerce a Growing Option for Handling Returns

SmartBrief


February 8, 2021
FedEx exec: We can help with both sides of returns

SmartBrief


February 8, 2021
B-Stock sets sales record in 2020 as returns increase


February 10, 2021
RLA Member Spotlight - The Home Depot


January 28, 2021
ERI Featured in BBC Story on How 5G Means Even More Electronic Waste


February 3, 2021
RLA Announces the 2021 RLA Excellence Award Winners


December 26, 2020
ERI Featured in CNBC Story on Conquering the Challenges of Electronic Waste

CNBC


December 21, 2020
Walmart, FedEx aim to make returns easier


December 3, 2020
In-store returns for online orders save time and money

SmartBrief


December 4, 2020
Rheaply wins the Revolution, Morgan Stanley Inclusive Innovation and Opportunity Competition!


November 19, 2020
Optoro, eBay team up to Help Merchants Resell Returns

SmartBrief


November 18, 2020
RLA Membership Spotlight: Intel!


November 9, 2020
How Retailers can Manage Holiday, Pandemic Returns

SmartBrief


October 28, 2020
Inmar Intelligence, Happy Returns form Partnership

SmartBrief


November 2, 2020
CoWorx Staffing Services Kicks Off National Food Drive

CoWorx Staffing


November 3, 2020
RLA Membership Spotlight: HP!


October 20, 2020
Waste Management Sets Record for Recyclables Processing

SmartBrief


October 26, 2020
GoTRG CEO says Refurbished items must Satisfy Standards

SmartBrief


October 15, 2020
Back Market, iFixit hold "Still In Its Prime Day"

SmartBrief


October 20, 2020
FedEx gets into Returns with Happy Returns Partnership

SmartBrief


October 8, 2020
Optoro Helping Staples Accept other Retailers' Returns

SmartBrief


October 13, 2020
Happy Returns at the forefront of retail "return bars"

SmartBrief


October 12, 2020
EBay adds sneakers to its authentication program

SmartBrief


October 13, 2020
PUDOpoint Counters partners with ZigZag Global to provide a convenient last mile solution for North America

ZigZag Global


October 7, 2020
RLA Membership Spotlight: goTRG!


September 29, 2020
Pandemic slows the export of used clothing worldwide

SmartBrief


September 28, 2020
Circular Economy Growing in Importance for Supply Chains

SmartBrief


September 23, 2020
RLA Membership Spotlight: Dell Technologies!


September 10, 2020
Waste Management Report Indicates Recycling can Expand

SmartBrief


September 7, 2020
Wisetek launches new IT asset recovery service

Wisetek Solutions Limited


September 10, 2020
RLA Members, Clover Wireless and Teleplan International, are now one: Reconext!


August 31, 2020
How Retailers can Prepare now for Holiday Returns

SmartBrief


September 27, 2020
Ingram Micro exec: Pandemic to accelerate ITAD changes

SmartBrief


August 27, 2020
RLA Membership Spotlight! CISCO


August 24, 2020
Optimizing vs Reducing Cost: Is Your Supply Chain Getting It Right?


August 19, 2020
Blancco’s New Solution, Intelligent Business Routing, Enables ITADS to Accelerate Business Processes

Blancco


August 17, 2020
PRESS RELEASE: GFS level the playing field with GFS Global Returns Pro powered by ZigZag’s award-winning technology

ZigZag Global


August 10, 2020
How return policies affect reputation, customer loyalty


August 12, 2020
RLA Membership Spotlight!


July 8, 2020
ERI’s Technology Recycling Boxes Highlighted In Los Angeles Business Journal

ERI


August 5, 2020
Sustainability and the Postal Service: Creating a Greener Future Through Product Innovation

Jennifer Langley - United States Postal Service


July 14, 2020
Waste Management reports higher residential recycling

Resource Recycling, Inc.


July 6, 2020
Inmar: Retailers need to be ready for pandemic returns

SmartBrief


July 7, 2020
ServiceManager 8.0 Gives Customers an Updated Experience as Returns Increase

ServiceCentral


July 23, 2020
"Piles and piles" of pandemic returns require strategy

SmartBrief


June 30, 2020
Optoro bounces back after disaster


June 18, 2020
Kohl's tech chief touts benefits of Amazon partnership

SmartBrief


June 15, 2020
B-Stock exec: Marketplaces can help sell excess clothes

SmartBrief


June 2, 2020
How the pandemic has affected Scanfil's business


June 15, 2020
Reverse Logistics Survey - Academic Research

By Rahul Bahuguna, NUI


June 8, 2020
Clothing resellers see major growth during pandemic

SmartBrief


June 1, 2020
Post-pandemic returns involve quarantines, cleaning

SmartBrief


May 31, 2020
Optoro predicts a pandemic-related flood of returns

SmartBrief


May 12, 2020
Right to Repair

By Kyle Wiens, iFixit


May 26, 2020
Consider automation, safety for post-pandemic returns

SmartBrief


May 18, 2020
CTIA Certification Appoints Global Resale's Global Headquarters as its First Authorized Service Center

CTIA - The Wireless Association


May 27, 2020
WISE Certification Presentation from Michelle James of CTIA offers discount code

CTIA - The Wireless Association


May 19, 2020
iFixit releases medical device repair database

iFixit


May 12, 2020
3PL companies may help save money on reverse logistics

SmartBrief


May 6, 2020
Sustainable circular economy leads to progress

SmartBrief


May 4, 2020
Back Market obtains $120M, will boost and add services

SmartBrief


May 13, 2020
Why reopening retailers must consider reverse logistics

SmartBrief


May 7, 2020
Coronavirus could be "another Black Friday for returns"

SmartBrief


April 23, 2020
Wisetek Making Ventilators at Refurbishment Site

SmartBrief


April 29, 2020
Device Repair Businesses Adapt to Pandemic Concerns

SmartBrief


May 1, 2020
XPO Logistics CEO predicts growth in reverse logistics

SmartBrief


April 28, 2020
Fresno-Based Company Donates Respirator Masks to Community Hospital

ERI


April 29, 2020
Why We Need To Track The Lifecycle Of Electric Vehicle Batteries

Everledger


January 22, 2019
Steps to Identifying a Qualified Reverse Logistics Provider

By Mark Bentley, Cal State Electronics


December 14, 2018
Relevance of Branding in Reverse Logistics

By Kristin Hurst, Encompass


November 14, 2018
Looking back to go forward: When to assess your reverse logistics strategy

By Tom DeVroy, IFS


August 14, 2018
Combating the Hidden Cost of Reverse Logistics

By Dr. Sunnanda Panda, RevLog Resources


May 14, 2018
Implementing the Circular Economy

By Adrienna Zsakay, Circular Economy Asia


August 17, 2023
Trew Growth Investment

Trew