RL Industry Research

Take advantage of our products to learn more about the Reverse Logistics Industry!  Prices reflect discounts based on membership level.

Showing 1 - 20 of 32 items.

FEATURED
The Returns Hangover | White Papers & ReportsDetails
FREE

 MySize, a sizing technology company, found that 50% of consumers return apparel and footwear bought online because of sizing issues. In its latest white paper, The Returns Hangover, additional findings from their survey are included as well as opportunities for online retailers to satisfy various concerns through AI-driven measurement technology including reducing returns.


FEATURED
Video Presentation - Amazon’s Plan To Fix Its Multi-Billion Dollar Returns Problem | FeaturedDetails
FREE

Katie Schoolov, Senior Producer at CNBC has been reporting on the nasty, wasteful problem of returns as the numbers continue to break records: $761 billion in returns last year (more than the entire spend on national defense) and 5.8 million pounds of landfill waste. She was finally able to get this exclusive interview with Amazon's head of North American returns, Cherris Armour, in her first ever public interview. Watch to hear all the ways Amazon is working to solve the problem by reselling, donating and liquidating returns.


FEATURED
White Paper: Returns Index Survey Results for Q4-2021 & Q1-2022 | White Papers & ReportsDetails
FREE

Returns Index Survey Results: Insights for Q4 2021 Present Situation and Q1 2022 Expectations – Rise in Costs Outpaces Volumes


FEATURED
Returns Management Index – Survey Results | White Papers & ReportsDetails
FREE

White Paper: Returns Management Index – Survey Results

Insights for Q3 2021 Present Situation and Q4 2021 Expectations


FEATURED
Returns Savings Calculator | FeaturedDetails
FREE



FEATURED
Reverse Logistics In the Age of COVID-19- Webinar Presentation | PresentationsDetails
FREE

Members of the RLA Advisory board discuss discuss the struggles and issues in the reverse logistics industry resulting from this pandemic of the Covid-19 Coronavirus.  Trish Boehm Director of Operations The Home Depot, Sean Magann Global VP of Sales and Marketing Sims Recycling Solutions, Julie Ryan Sr. Manager NA Returns & Remarketing HP, Inc., and Tevon Taylor Managing Director Technology Sales FedEx Supply Chain  share best practices these global companies have executed during the pandemic of COVID-19.


FEATURED
When Does Returns Management Begin? | White Papers & ReportsDetails
FREE



Transforming the Service Supply Chain: Reverse Logistics is No Longer an Aftermarket Activity | ReportsDetails
FREE

Reverse logistics is critical to the customer experience and the service life cycle. Efficiently managing this process while ensuring data flows across the entire service life cycle is integral to success in a competitive market.


Strategies for Reducing Product Rtn in Computer & CE Industry | White Papers & ReportsDetails
$499

Even before the boom of ecommerce, product returns – and the policies and procedures retailers built around them – were ubiquitous. As ecommerce has continued to shape the retail environment, those policies have become more liberal. Indeed, market participants realize that returns are part of human behavior. An estimated 40% of consumers purchase products with the intention of returning them. The consensus within the retail industry is that the flexibility of product return policies plays a crucial role in consumers’ decisions to do business with a particular brand or retail outlet.


Choosing Reverse Logistics Provider | White Papers & ReportsDetails
FREE
This white paper will introduce you to the following:
  • Technology integration
  • Choosing the right partner
  • Gap analysis
  • Assessment and solution
  • Outsourcing

Service Parts Management and Benchmarking Report by Blumberg Advisory Group. | ReportsDetails
FREE

Service Parts Management and Benchmarking Report by Blumberg Advisory Group.


THE GIANT HIDDEN COMPETITORS THAT RETAILERS AND MANUFACTURERS UNWITTINGLY ENABLE | White Papers & ReportsDetails
FREE

2021_Supply_Chain_Liquidation_White_Paper_v2



Going Backwards: Reverse Logistics Trends and Practices | FeaturedDetails
FREE

When this book was originally published it was one of the first research works examining reverse logistics and it costs and practices. Now, more than 20 years later, it is still relevant and can provide managers and students with a map of how to manage their reverse logistics processes and function.


Technology for Electronics Lifecycle Management | PresentationsDetails
FREE

Creating a digital identity for electronics and the batteries that power them and uniting lifecycle stakeholders on a blockchain platform enables a circular economy for electronics. RLA and Everledger are part of 'Team Portables' which submitted a winning entry for the DoE Lithium Ion Battery Recycling Prize.


Utilizing High Density Labeling to Improve Efficiency and Customer Satisfaction | PresentationsDetails
FREE

Reverse Logistics Association's Standards Committee development of the 12N QR Code.


What Can we do about Climate Change | PresentationsDetails
$19

A Look into Acers commitment to Circular Economy.  Using the Product Lifecycle planning  to incorporate the circular economy.


The State of the Circular Economy in America Trends, Opportunities, and Challenges- by Circular CoLab- 2018 | FeaturedDetails
FREE
This report is about opportunities. Opportunities to create prosperity through positive environmental impact. Opportunities to develop businesses models that create job growth and investment. Opportunities to create an economy that allows us to REDEFINE our relationship to the planet.

State of Retail Returns 2018: Insights on the Returns Industry a Returns Report by Optoro - 2018 | White Papers & ReportsDetails
FREE
State of Retail Returns 2018: Insights on the Returns Industry a Returns Report by Optoro - 2018

WHITE PAPER: Returns Optimization Platforms by Optoro | White Papers & ReportsDetails
FREE
Returns Optimization Platforms: The Solution Retailers need to Improve Returns Processing White Paper 2018 Optoro