By Jane Washburne, VT Services

By Tom Sutlive, Encompass

By Vianney Vaute, Back Market

By Charles Rathmann, IFS

By William Oliver Hedgepeth, American Public University

By Tony Sciarrotta , Reverse Logistics Association

By Mark Ferguson, Guangzhi Shang, and Michael Galbreth ,

By Felecia Przybyla, Reverse Logistics Association

Reverse Logistics Association