Edition 107

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Data Destruction, Asset Protection Strategies, Standards & Certification

March 20, 2020

Cover

How One Solution Provider Drives Reverse Logistics Efficiencies at The Edge of the Supply Chain

By Dennis Ayo, Triage Partners

Articles

Electronics Returns: Strategies for Improving Your Reverse Logistics Program

By Sean Magann, Sims Lifecycle Services

Challenges of Erasing Onboard Flash in Laptop Computers

By Aki Korhonen, PC-Doctor, Inc.

The Data is Wiped… Now What? Monitoring the Effectiveness of the Media Sanitization Process

By Mike Cheslock, E-Reuse Services Inc

R2v3 Improves Data Security for Reuse in Reverse Logistics

By Sean De Vries, SERI

Recap and Highlights for RLA Conference & Expo 2020

By Cristina Lopez, B-Stock

My professional career learnings that give me CONFIDENCE to have a Seat at the Table

By Julie Ryan, HP Inc

New Year’s Resolution: Reduce Returns

By Jack DeButts, Reverse Logistics Association

Columns

Interview with Circular Economy Club (CEC)

By Anna Tari, Circular Economy Club (CEC)

Right to Repair – A Timeline of Fighting for the Fix

By Kevin Purdy, iFixit

View from Academia - Insights of Omnichannel Returns Strategy at the Customer Value Interface

By Jianliang Hao, M.S; Tyler R. Morgan, Ph.D.; and Glenn Richey, Ph.D.,, Auburn University

Customer Service Improvement and Cost Reduction with 12N Codes

By Ron Lembke, University of Nevada

Features

What’s Up RLA

Reverse Logistics Association

Message from the Editor

By Felecia Przybyla, Reverse Logistics Association