Directory Use Policy

This directory contains a listing of companies that provide tools or services to the Reverse Logistics Industry. In the broadest sense this industry includes all aspects of Returns Management and is the cornerstone of the Circular Economy. We segment this industry into five categories: Returns, Repair, Resell, Recycle and Resources (or tools of the trade). Companies are listed in each category of service they provide.

DISCLAIMER: The information included herein is obtained from public sources and self-reporting. The RLA does not vouch for the accuracy of the information provided. This directory is dynamic and updated frequently. It includes as comprehensive and up to date of listings as we can determine. Non-member companies have been identified through Internet research and through affiliation with other trade associations. If you are aware of any missing companies, or wish your company to be listed, please email Listings are free. We reserve the right to include or exclude all entries.

Policies: The order of companies listed is by RLA membership level, and then in alphabetical order. Non-members only have access to the members listing, while for members the listing is extended to include non-member companies. This extended listing of service and tool providers offers RLA member companies pre-screening and access to a comprehensive guide to identify potential partners and resources. Non-member companies are listed at the end of the members listing. The extended listing is the basis for the annual printed version of the directory that is published as a Buyers Guide by DC Velocity Publications in partnership with the RLA. That publication is printed once a year and the deadline for inclusion is announced annually. A PDF version of that Buyers Guide is available on the DC Velocity website. The print version is also mailed to both the RLA and DC Velocity magazine subscribers. The print version includes a minimal company profile. RLA members are highlighted with entries in bold type.

Non-member companies and individuals who desire to access the extended on-line Directory can purchase an annual membership for US$499.00, which will provide access to the full Directory and all of the other resources provided to members. The Copper membership enables the subscriber to view the extended Directory, including non-member companies. Higher levels of membership (Diamond, Platinum, Gold, Silver and Bronze) provide additional benefits and discounts on supplementary ads in the annual Buyers Guide and banner ads in the on-line directory.

These policies and guidelines may be modified at any time without notice.