Richard Volz
Business Development
Bio
Richard’s career spans 2 decades working at National Retailers (Target and Best Buy) in areas of Replenishment, Buying, and Asset Recovery. In 2003, Richard was asked to help improve performance in Best Buy’s Asset Recovery Department. In the 6 years spent working with customer returns, Richard was able to lead the area to +100% increase in recovery, increased inventory turns to +40x’s/yr, implemented a refurbishment process, and developed/launched Best Buy’s current on-line auction platform.
Today, utilizing TRG’s industry revolutionizing/leading software, Richard continues to help Retailers and OEM’s find ways to reduce returns and improve return performance while strengthening their brands.