Tom Maher joined Dell in 1997 and is the Senior Vice President for Global Service Parts. Mr. Maher is responsible for service parts life cycle support in over 100 countries. Mr. Maher’s global service parts responsibilities include: planning, procurement, distribution, returns, repair, inventory management, supplier management and parts disposal. Mr. Maher’s organization supports all Dell hardware service offerings for each of Dell’s Business Units and Lines of Business. The Global Service Parts organization provides support ranging from mail in Depot Repair to 2hr response and Onsite Parts Management. Prior to joining Dell Mr. Maher was with Vanstar where he held various positions in after market service parts support. Mr. Maher is an active member of the Reverse Logistics Association and Council of Supply Chain Professionals. In addition, Mr. Maher holds multiple advisory board appointments including: Reverse Logistics Association, Servigistics Advisory Board, and Executive Board for Arizona State Network for Supply Chain Excellence. Mr. Maher spoken globally on various topics on Inventory Supply Chain Management, and published multiple articles. Mr. Maher holds a B.A. degree from Villanova University.