Service, Parts & Warranty Committee

Charter

The Reverse Logistics Service, Parts, and Warranty Committee is organized to promote and share knowledge across the industry and continually explore new ideas to achieve total optimization of service parts inventory.  The committee will strive to improve awareness through education, workshops, white papers, and direct communication on best practices, common practice and member experiences.

Join This Committee

Committee members meet virtually on a regular basis throughout the year to share best practices, issues, solutions, and business opportunities within specific topics involving the reverse logistics industry.  Committee participation is an RLA membership benefit. If you would like to join a Committee and your company is not currently a member, please contact committee@rla.org for membership information.

Committee Leaders

Co-Chair
VP Business Development
iFixit
Co-Chair
Reverse supply chain manager
Best Buy
Co-Chair
Director, NPI and Product Engineering at Dell Technologies
Dell Technologies
RLA Advisor
RLA Advisor
Reverse Logistics Association

Members

COO
HCG Holdings LLC/DBA Capital Growth Partners
EVP
Triage Partners
Head of Operations, Trade-In & Pre-Owned Devices
Amazon
CMO
OnProcess Technology
Vice President of Services
Roland DGA
IT Account Manager
Semsotai
Senior Manager, Business Development
Ingram Micro Commerce & Lifecycle Services
VP Sales & Marketing
Lifetime Service Center
Managing Director
Georgia Institute of Technology
SR VP Business Development
FAMCe
Director of Operations
Reverse Logistics Association
VP
Semsotai
VP Business Development
Ivy Technology
VP Alliances and Marketing
OnProcess Technology
Change Management Specialist
OnProcess Technology
Director of Business Development
goTRG
President
Lifetime Service Center
Business Development
OnProcess Technology
RLA Advisor
Reverse Logistics Association
Operations Admin/Accounting
Reverse Logistics Association
Sr Client Success Manager
OnProcess Technology
Vice President
AFMS
MSI Global Repair Operations
Motorola Solutions Inc.
Director US Business Division
SMS InfoComm Corporation
Editorial Assistant
Reverse Logistics Association
V.P. of Business Development
Encompass
EMEA
OnProcess Technology
Director
Celebrium Technologies Limited
SVP Strategic Business
OnProcess Technology
Chief Product Officer
OnProcess Technology
VP of Operations
Mobile reCell, LLC
Senior Director of Strategy and Development
Digitunity
Senior Vice President
HCG Holdings LLC/DBA Capital Growth Partners
Repair Operations Senior Manager
Motorola Solutions Inc.
President
WIN Warehouse
Service Centres, Reverse Supply Chain & Lean
Best Buy
Professor, Supply Chain Mgt
University of Nevada
Director, Risk Management / Fraud
Dell Technologies
Office Manager US Facilities
OnProcess Technology
Key Clients Specialist
NKS-GROUP SP. Z O.O.
Founder CEO
Phoenix Innovations
CEO
Fixably
Regional Account Manager
IFS
Director
AT&T
VP, Business Development
Hyper Microsystems, Inc.
RLA Advisor
Reverse Logistics Association
QEHS / Repair and Lifecycle Services
Quantum Lifecycle Partners
Operations Coordinator
B-Stock
SVP, Business Development
OnProcess Technology
RLA Advisor
Reverse Logistics Association
President
Intelistics Corp.
Director of Media & RL Magazine Editor
Reverse Logistics Association
Sales Analyst, RemakerServices & LMS
DSV Solution Inc.
Chief Customer Officer
OnProcess Technology
Research Manager
Reverse Logistics Association
VP Open Network and Last Mile
Parcel Pending by Quadient
Product Analyst
OnProcess Technology
VP, Customer Service
Encompass
Executive Director & Publisher RL Magazine
Reverse Logistics Association
President
SVT Supply Chain Solutions
Snr Mgr II
Walmart
Sr. Research Analyst
OnProcess Technology
Senior Solutions Engineer
OnProcess Technology
Service Supply Chain
HP, Inc.
America's Outsource Vendor Management
Intel
Client Relationship Manager
Bidpath Inc.
Managing Director
NKS-GROUP SP. Z O.O.
Sr. Manager - Service and Parts
The Home Depot
VP of Technology
goTRG
Head of Sustainability
OnProcess Technology
Director of Partology
ShopJimmy
SVP Strategic Transformation
OnProcess Technology
Quality & Engineering Manager
NKS-GROUP SP. Z O.O.
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Past Meetings

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