Service, Parts & Warranty Committee

Charter

The Reverse Logistics Service, Parts, and Warranty Committee is organized to promote and share knowledge across the industry and continually explore new ideas to achieve total optimization of service parts inventory.  The committee will strive to improve awareness through education, workshops, white papers, and direct communication on best practices, common practice and member experiences.

Upcoming Events

April 18, 2024
12:00 pm – 1:00 pm EDT

SPW Cmt Mtg Apr 2024 - Global replacement parts, recall with cradle to grave management

Please Register on Webex and join the April Service Part & Warranty Committee Meeting
Topic: Global replacement parts, recall with cradle to grave management
Date/Time: APR 18, 2024, 12-1 pm Eastern Time (UTC-04:00)
Presenters: John O'Brien, CEO at Ship Cycle

                    

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Join This Committee

Committee members meet virtually on a regular basis throughout the year to share best practices, issues, solutions, and business opportunities within specific topics involving the reverse logistics industry.  Committee participation is an RLA membership benefit. If you would like to join a Committee and your company is not currently a member, please contact committee@rla.org for membership information.

Committee Leaders

Co-Chair
Reverse supply chain manager
Best Buy
Co-Chair
Director, NPI and Product Engineering
Dell Technologies
RLA Advisor
RLA Advisor
Reverse Logistics Association

Members

COO
Capital Growth Partners
Marketing
Com2 Recycling Solutions
EVP
Triage Partners
Head of WW Operations, Trade-In & Pre-Owned Devices
Amazon
Vice President of Services
Roland DGA
Account Manager
Semsotai
Senior Manager, Business Development
Ingram Micro Commerce & Lifecycle Services
VP Sales & Marketing
Lifetime Service Center
Owner
Liquidation SA
Director of Operations
Reverse Logistics Association
CEO
Semsotai
Student
Benjamin Choi
VP Business Development
Ivy Technology
Director of Business Development
goTRG
President
Lifetime Service Center
VP Business Development
OnProcess Technology
RLA Advisor
Reverse Logistics Association
Business Development Account Manager
Encore Repair Services
Manager
Com2 Recycling Solutions
Accounting Manager/Operations Admin
Reverse Logistics Association
Sr Client Success Manager
OnProcess Technology
Sr. Director of Service Operations
S&H Systems Inc
CDO
B2B Mobile Auction
Professor
Shanghai Polytechnic University
Director US Business Division
SMS InfoComm Corporation
Account Executive
RE Markets
Editorial Assistant
Reverse Logistics Association
V.P. of Business Development
Encompass
EMEA
OnProcess Technology
CEO - Founder
Quick Ship Brands
Business Development Manager
PN California
Chief Product Officer
OnProcess Technology
VP of Operations
Mobile reCell
Senior Director, Advancement
Digitunity
Co-founder & Managing Partner
Capital Growth Partners
Service Centres, Reverse Supply Chain & Lean
Best Buy
Professor, Supply Chain Mgt
University of Nevada
CEO
Returned.com
Director, Risk Management / Fraud
Dell Technologies
Key Clients Specialist
NKS-GROUP SP. Z O.O.
Founder CEO
Phoenix Innovations
CEO
Fixably
Regional Account Manager
IFS
Mobility Reverse Logistics & Supply
AT&T
VP, Business Development
Hyper Microsystems Inc
CEO
iDoc Repair
RLA Advisor
Reverse Logistics Association
QEHS / Repair and Lifecycle Services
Quantum Lifecycle Partners
President
Ship Cycle
SVP, Business Development
OnProcess Technology
RLA Advisor
Reverse Logistics Association
Director of Media & RL Magazine Editor
Reverse Logistics Association
Chief Customer Officer
OnProcess Technology
Research Manager
Reverse Logistics Association
Product Analyst
OnProcess Technology
VP, Customer Service
Encompass
Executive Director & Publisher RL Magazine
Reverse Logistics Association
Chief Development Officer
Tallgrass
President
SVT Supply Chain Solutions
Director of Global Business Development
Core-Channel International Ltd
Vice President
PALCO
APAC Asset Recovery Manager
Cisco Systems
Senior Solutions Engineer
OnProcess Technology
America's Outsource Vendor Management
Intel
CEO
HDTECH Solutions
CEO/Managing Director
NKS-GROUP SP. Z O.O.
Sr. Manager - Service and Parts
The Home Depot
VP of Technology
goTRG
Head of Sustainability
OnProcess Technology
Director of Partology
ShopJimmy
Sr. Director of Business Development
DHL
SVP Strategic Transformation
OnProcess Technology
Business Operations Manager
Cisco Systems
GENERAL MANAGER
Com2 Recycling Solutions
Quality & Engineering Manager
NKS-GROUP SP. Z O.O.
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Past Meetings

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