Publisher: MySize
Published Date: May 2022

MySize, a sizing technology company, found that 50% of consumers return apparel and footwear bought online because of sizing issues. In its latest white paper, The Returns Hangover, additional findings from their survey are included as well as opportunities for online retailers to satisfy various concerns through AI-driven measurement technology including reducing returns.

Presenter: Katie Schoolov

Katie Schoolov, Senior Producer at CNBC has been reporting on the nasty, wasteful problem of returns as the numbers continue to break records: $761 billion in returns last year (more than the entire spend on national defense) and 5.8 million pounds of landfill waste. She was finally able to get this exclusive interview with Amazon's head of North American returns, Cherris Armour, in her first ever public interview. Watch to hear all the ways Amazon is working to solve the problem by reselling, donating and liquidating returns.

Publisher: Reverse Logistics Association
Published Date: 2022

Returns Index Survey Results: Insights for Q4 2021 Present Situation and Q1 2022 Expectations – Rise in Costs Outpaces Volumes

Publisher: Reverse Logistics Association
Published Date: 2021

Returns Savings Calculator in white paper: Finance is from Mars and Reverse Logistics is from Venus

Publisher: Newmine
Published Date: Jun 2024

Returns Resolved Actionable Steps Every Retailer Can Take Returns have become an inevitable part of the retail landscape, but the status quo doesn't have to be the norm. Last year, we released Returns Uncovered - New Insights on a Growing Problem, discussing the retail returns issue and questioning conventional solutions. In this second edition, we examine retail relationships and provide quick, actionable steps that every retailer can take to reduce returns. Download the Research