Bio
30+ years of helping Retailers, Manufacturers, and Third Party Logistics providers recognize business value (ROI) from their investment in enterprise software, support, and the consulting intervention.
CPG (KELLOGG's) industry experience includes leading the evaluation, selection, project management and "go live" deployment of the Kellogg Automated Maintenance Planning System, Oracle ERP, MOLOPS (Modernization of Logistics Operations) WMS/YMS, and the Kellogg Distribution Mgmt System (COTS). Several line level mgmt. responsibilities in Distribution, Traffic, Shipping, and Area Mgr. of Paper Division.
ISV (TECH STARTUP) experience includes managing the sale, account, relationship, and clients satisfaction with the "go live" deployment of IBM WSC, IBM Sterling YANTRA DOM, IBM Sterling YANTRA WMS, IBM Sterling B2BI, ILOG LNP, and IBM and eBay Enterprise Store Fulfillment (BOPIS, SFS, STS). YANTRA, STERLING COMMERCE, IBM, BRIDGE SOLUTIONS GROUP, EBAY.
Laser focused in FY20 on Defusing the Ticking Time Bomb called Consumer Returns in Fashion/Apparel/Office/Hardgoods and Advancing the Return Reduction Movement - Introducing the business value and benefits to online retailers of "Chief Returns Officer" TM - Supporting sponsors as they build the internal business case for Return Reduction initiatives - Partner together and Co-Create value with ISV's, Analysts, Media, and Practitioners - Lead industry associations groups who are focused on establishing task forces (www.rvcf.com) focused on Prevention, Handling, and Resolution and Consumer Returns. Support industry associations focused on Reverse Logistics (www.rla.org) - Lead Roundtables, and moderate Panels with Retail Industry Leaders. Consumers Return Conference and eCommerce Ops Summit.